Jan 31, 2012

How to Fix the 5 Most Common Mistakes with Focus Groups

http://uxmag.com/articles/how-to-fix-the-5-most-common-mistakes-with-focus-groups

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What Will Define Customer Experience in Banking: Five Trends

https://www.uxdesignagency.com/blog/what-will-define-banking-in-the-future-5-trends-that-will-motivate-you