Oct 29, 2011

Messen, zählen, vergleichen – diese Metriken können Usability-Tests bereichern

http://www.usabilityblog.de/2011/10/messen-zahlen-vergleich-%E2%80%93-diese-metriken-konnen-usability-tests-bereichern/

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What Will Define Customer Experience in Banking: Five Trends

https://www.uxdesignagency.com/blog/what-will-define-banking-in-the-future-5-trends-that-will-motivate-you