Posts

7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Customer-Centric Value Creation with a Jobs-To-Be-Done Mindset

Meet John Storytelling Template for Miro

ROI of Customer Experienc

UX vs CX vs Service Design

5 ways to measure Customer Experience

Customer journey mapping research report 2018

FullStory - record and reproduce real user experiences on your site

ExperienceFellow - Research customer experience

The No-Nonsense Guide to Mapping the Customer Journey

FullStory - easily understand everything about the customer experience.

Temper - Improve customer satisfaction over time

Creating Customers for Life: 50 Resources on Loyalty, Churn, and Customer Retention

Ladesk - Web-based multichannel help desk software

6 Ways to Make People Love Your Brand

Google Consumer Surveys

nextcaller - The most advanced caller identification platform in the world.

Circl - turn your email subscribers, twitter followers, and facebook fans into measurable customers

Swipp - a fast and fun way for customer feedback