Touchpoint Strategy Canvas — a practical tool for combining service design with UX design on January 21, 2020 service design +
StudioX - Visual Thinking Labs by XPlane on October 22, 2019 design thinking Methods service design +
Zachary Jean Paradis: Service Design & Product Management: Friends or Foes? on January 26, 2019 Project/Product Management service design +
Smaply - Create maps of customer experiences across stages and channels on February 06, 2014 service design User Journey +