Touchpoint Strategy Canvas — a practical tool for combining service design with UX design

https://www.koosservicedesign.com/tool/touchpoint-strategy/

consider.ly - Your repository for UX research

https://consider.ly/

Just-Right Personas: How to Choose the Scope of Your Personas

https://www.nngroup.com/articles/persona-scope/

Resources for designers looking to sketch more in 2020

https://uxdesign.cc/resources-for-designers-looking-to-sketch-more-in-2020-8efd11a0ca8

Überblick über HMI-Tools von heute und morgen

https://biec.iao.fraunhofer.de/content/dam/iao/biec/documents/Studien/HMI-Studie-III_2019_WEB.pdf

Kenko - Digitizing Human Emotions

https://kenko.tech/consumer-products

Custellence - The Collaborative Customer Journey Mapping Tool

https://custellence.com/

glideapps - Create apps visually, without code

https://www.glideapps.com/

Pixeltrue - Stunning illustrations to STAND OUT from the competition

https://www.pixeltrue.com/

landbot.io/ - No-code Messaging Management Platform

https://landbot.io/

Innosketch Kit

https://innosketch.glideapp.io/

Workshop - Service Design Rollercoaster - SDN conference 2019

https://docs.google.com/presentation/d/1HnmnCIqHuJoINjfo19c3OmIuL4RCR9v3CDNNbqYzq24/edit#slide=id.g60c5a490cd_0_63

10 ways to make a fully personalized ui

https://uxdesign.cc/10-ways-to-make-a-fully-personalized-ui-58b59247b06e